# Changelog

## 1.4.0 — 2026-08-06
- Add: new setting to let customers withdraw from an order that has not been delivered yet, as EU law allows. Off by default.
- Fix: customers whose orders cannot be returned now receive the access link and are told why, instead of getting no e-mail at all.

## 1.3.4 — 2026-08-03
- Add: the withdrawal PDF now also states the date by which the goods must be sent back, matching the confirmation e-mail.

## 1.3.3 — 2026-08-03
- Fix: the withdrawal PDF could not be generated at all — the back-office download failed and the confirmation e-mail was sent without its PDF attachment.
- Fix: withdrawals submitted in Italian now produce an Italian PDF instead of an English one.
- Fix: the back-office menu is now in Italian on Italian shops.
- Fix: the word "order" in the withdrawal statement is now translated instead of always showing in English.
- Fix: the PDF now shows the unit price as a formatted amount with the currency instead of a raw number.
- Fix: the PDF now shows the order number, the shop's local time, and the refund amount, matching the back office and the e-mail.
- Fix: a failed PDF render is now recorded in the shop logs instead of failing silently.

## 1.3.2 — 2026-07-15
- Fix: the withdrawal confirmation e-mail now shows the related order number(s).

## 1.3.1 — 2026-07-09
- Fix: on shops that also run a captcha module, the "Withdraw from contract" button could stay greyed out and impossible to click even after selecting items — customers can now submit the withdrawal form again.

## 1.3.0 — 2026-07-09
- Add: customers can add an optional bank account number / IBAN on the withdrawal form — handy for cash-on-delivery orders, so you can refund them straight away instead of contacting them for the number. It shows on the withdrawal in the back office and in the new-withdrawal e-mail.

## 1.2.10 — 2026-07-09
- Fix: withdrawal dates in the back office and in the customer's "My withdrawals" list are now shown in the shop's timezone, so a request no longer appears a couple of hours before the order it was made for.

## 1.2.9 — 2026-07-06
- Add: pick the non-returnable categories from a category tree with checkboxes instead of typing IDs by hand.
- Add: option to also block returns for products in subcategories of an excluded category — including subcategories added later (off by default, enable it under "Also apply to subcategories").

## 1.2.8 — 2026-07-03
- Fix: the "Withdraw from contract" footer link no longer sends visitors through a temporary redirect — an unrecognised visitor (and every search-engine crawler) opens the request page directly, so shop-wide crawls stop reporting a "302 redirect" on every page.
- Improve: a logged-in customer (or a guest who already confirmed their order e-mail) is taken straight to their withdrawal form from both the footer link and the request page, instead of being asked for their e-mail again.
- Change: the withdrawal pages are marked "noindex" so they stay out of search-engine results (crawlers still follow their links).

## 1.2.7 — 2026-06-25
- Fix: orders containing products sold by fractional quantity (e.g. 0.5 m of fabric) no longer disappear from the withdrawal form — such items can now be returned and are shown with their decimal quantity.

## 1.2.6 — 2026-06-25
- Fix: in a multistore, withdrawals created in a non-default shop are now visible in the back-office list when that shop (or "All shops") is selected — previously the list always showed only the default shop's withdrawals.

## 1.2.5 — 2026-06-17
- New: optional captcha protection for the withdrawal form and the guest e-mail request. Install a captcha module (PShowCaptcha) and configure reCAPTCHA or Turnstile — BCRefunds detects it automatically and protects the forms.

## 1.2.4 — 2026-06-17
- Fix: saving the module configuration and changing a withdrawal's status no longer fail with "Invalid CSRF token" on PrestaShop 9.

## 1.2.3 — 2026-06-09
- New: configurable delivery-cost refund — choose not to refund delivery, refund the actual amount paid, or a fixed amount. The delivery cost is added only when the customer withdraws from the whole order and never exceeds what they paid.
- Fix: the estimated refund (customer e-mail, "My withdrawals" page and back office) now shows the delivery cost where it is due, instead of the goods value only.

## 1.2.2 — 2026-06-09
- Fix: the withdrawal form now shows the actual withdrawal period from the settings instead of always "14 days".
- Fix: refund amounts are now shown in the currency the order was placed in, not always the shop default currency.
- Fix: confirmation e-mails now use a translated subject and reason label in every supported language.
- Fix: back-office messages and the withdrawals list are now fully translated.
- Fix: storefront error messages shown when an order cannot be returned are now translated.
- Fix: remaining untranslated labels in the configuration screen and the module name.
- New: the customer "My withdrawals" page is now paginated.

## 1.2.1 — 2026-06-08
- New: full Italian translation of the storefront, back office, withdrawal PDF and e-mails.
- New: e-mails are now translated into French, German, Spanish and Italian (previously English only).
- Fix: the return confirmation page and guest access screens are now fully translated instead of falling back to English.
- Fix: Spanish now uses the correct legal term for the right of withdrawal ("desistimiento").

## 1.2.0 — 2026-06-04
- Changed: the module is now distributed under a paid commercial license (was AFL-3.0).
- New: redesigned, clearer return screens for customers (desktop and mobile).
- New: customers can pick a reason for each returned item; it appears in the back office and on the withdrawal PDF.
- New: complete French, German and Spanish translations across the storefront, back office and withdrawal PDF.

## 1.1.0 — 2026-06-04

- **Hardening.** The return address is stored and rendered as plain text (HTML stripped) and the return contact e-mail is validated, so neither can inject markup into confirmation e-mails. Minor i18n fix for the estimated-refund item count.

- **Back office: faster returns processing.** The withdrawals list now shows the refund **amount** per row, warns at the top when any refund is **past its deadline and still open**, and supports **bulk status changes** (accept / goods received / refunded / reject) — each respecting the allowed status flow and audit-logged. The detail screen gains a **"Download withdrawal PDF"** button (the same Annex II statement the customer receives).

- **Configurable return address.** A new "Return address" setting lets you tell customers exactly where to ship returned goods (e.g. a warehouse, not your registered office) plus a separate contact e-mail for return questions. Shown on the confirmation page and in the confirmation e-mail. When left empty it falls back to the shop address — and the contact e-mail is no longer mixed into the postal address block.

- **Customers now see the refund amount.** Each item shows its price on the withdrawal form with a live "estimated refund" total, and the exact amount appears on the confirmation page, in the confirmation e-mail and as a new column in the "My withdrawals" history. The e-mail also lists per-item prices.
- **Clearer reasons when an order can't be returned.** Instead of a single generic message, the form/error page now explains why (delivered too long ago, business/B2B order, items excluded, or not yet delivered), and the empty form offers a short explanation.
- **Two deadlines are now distinct everywhere.** The date to send the goods back and the date the shop refunds the money are shown separately on the confirmation page and e-mail.
- **Guard against accidental double-submit** creating duplicate withdrawal requests.

- **Fix: "Select all items" now selects every item.** The per-order "Select all" checkbox only added the first item to the return, so customers who used it silently under-returned (and were refunded for less). It now selects all lines as expected.
- **Fix: an item already returned in a "goods received" withdrawal is no longer offered again.** The withdrawal form could re-list an item whose return was already accepted and received, leading to a confusing late error; availability now accounts for that status.
- **Clearer, better-aligned withdrawal screens.** Labels and product names no longer drift to the right edge (a clash with some themes), so every customer screen reads cleanly — especially on phones.
- **Mobile & accessibility polish.** Tidier layout on small screens (guest banner, order headers and the return code no longer cramp on narrow phones), larger tap targets, visible keyboard-focus outlines and safer colour contrast.
- **Asset cache-busting.** Front-office styles/scripts are versioned so browsers always load the latest after an update.

- **New operational status "G