Customer groups automation module for PrestaShop
The module automates the process of changing customer groups based on their purchasing activity and monthly turnover. The module helps you effectively manage B2B/B2C customer segmentation, send automatic reminders and email notifications, and keep your customer base up-to-date.
Key features
🔄 Automatic group management
- Automatic group changes for customers based on lack of purchasing activity
- Turnover-based management - group changes based on monthly turnover
- Flexible rules - configure different conditions for each group
- Secure migration - verify account age before making changes
📧 Email notification system
- Automatic reminders for inactivity
- Notifications about group changes with explanation of reasons
- Turnover reminders for B2B customers
- Multilingual templates
🛡️ Security and reliability
- Detailed logging of all operations
- CRON task execution reports
- Group change statistics
- Tracking of notifications sent
📊 Monitoring and analytics
- Secure CRON tasks with token authentication
- Comprehensive logging of all operations
- Prevention of duplicate notifications
- Batch processing of large amounts of data
Email templates
The module contains ready-to-use notification templates. Available templates:
- inactivity_reminder - reminder about inactivity
- group_change - notification of group change
- turnover_reminder - turnover reminder
- turnover_group_change - notification of group change based on turnover
Sample content of emails - you can find more templates in the module:
Subject: change of your customer group
Hello {customer_name}!
Due to an extended lack of purchases, your customer group has been changed to "{new_group}". This may affect available discounts and special offers.
If you would like to regain your previous status - just make a purchase and we will be happy to restore your group!
If you have any questions or need assistance - our team is at your service.
Best regards,
Team {shop_name}
Subject: we miss you at {shop_name}!
Hello {customer_name},
We have noticed that you have not made any purchase from our store since {days_inactive} days.
Lack of purchase activity may result in loss of privileges such as access to special discounts, offers and benefits assigned to your customer group.
To keep all the benefits, just use our offer regularly. We invite you to visit the store and take advantage of current promotions!
If you have any questions or need assistance - our team is at your service.
Best regards,
Team {shop_name}
Subject: changing your customer group
Hello {firstname}!
Unfortunately, this month the required turnover to maintain the "{current_group}" group was not achieved. Your customer group has been changed to "{new_group}".
We are always happy to hear from you and would be happy to offer you the best terms on your next purchases!
If you have any questions or need assistance - our team is here to help.
Best regards,
Team {shop_name}
Customizing the content and design of emails
The templates are located in the /mails/ directory and support:
- HTML and text versions
- Multiple languages
- Variables for smart content personalization
Configuration
Main settings:
- Enable automation
- Log retention period (days)
- Security token for CRON
Inactivity rules
- Purpose: Change groups for customers who have not made purchases
- Parameters: Source and target groups, Number of days to remind, Number of days to change groups, Minimum account age.
Rules for turnover
- Purpose: change groups based on monthly turnover
- Parameters: Source and target groups, Minimum monthly turnover, Day of the month for reminder (1-31), Day of the month for group change, Order statuses for calculation.
Technical Requirements
- PHP 7.1 - 8.x
- Server extension ionCube Loader
- PrestaShop Importer only: PHP libxml version > 2.9.3
- PrestaShop Facebook Integrator only: PHP 7.2 or higher
- PrestaShop VAT Validator only: PHP SOAP
Support = Updates + HelpDesk
You get 90 days (3 months) access to the complete PrestaShow support package.
Module updates
Modules will inform you about available updates. Read the changelog and perform a 1-click module update directly from your store.
HelpDesk panel
This is the panel where we will provide you with help. On HelpDesk you can report problems, order free module installation and updates, and order modifications and custom programming work.
Extend support
After support expires, you can use the module without any restrictions. You can extend your support access at any time you need it.
Knowledge Base & FAQ
Free forever
The knowledge base is available to everyone. You will find module documentation as well as instructions, videos and answers to frequently asked questions.
Lifetime license for the module
- You can use the module without limitation in 1 store = 1 domain.
- You can use an additional domain, e.g. for developer copy.
- For a small fee you can change the domain for the module yourself.
Additional domains for Multistore
- All our modules support PrestaShop Multistore.
- Supporting unlimited domains for PrestaShop Multistore requires purchasing multistore support for the module.
Modifying the code
- The module code related to the integration with the store and the design (.tpl, .css, .js) has open source code and you can modify it freely.
- The module's source code (.php) is encrypted with ionCube, and modifying it will void the warranty.
Demo - test the module
- You can test the module in our demo store.
- You can find the link to the demo store in the top section of ⬆️.
- If you have any problems with the operation of the demo, please contact us
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