Constant technical support and access to modules updates
Works with PrestaShop: 1.5 1.6 1.7
We guarantee the correct operation of our modules. The purchased module includes a 3-month warranty in the form of access to fast technical support and access to module updates. In case of problems or questions you will be able to take advantage of quick help, and issued corrections and improvements will enter the store with one click.
You can extend access to updates and fast technical support at any time. Discuss, report bugs and suggestions or simply update the modules to the latest versions. Ensure access to updates and the safest versions of purchased modules. The purchase of this product will extend from the date of purchase the period of access to hlepdesk.prestashow.pl and the 1-click update for the time resulting from the purchased option.
ACCESS TO SUPPORT AND 1-CLICK UPDATES INCLUDES ALL MODULES PURCHASED IN OUR STORE ON YOUR ACCOUNT.
PrestaShow modules have a convenient system of automatic 1-click updates. With one click you will update modules directly in your store. The module informs about a new version. Directly in the module you will learn about the changes (changelog) introduced by the new version. It is worth using the updates - they introduce corrections and new features. Thanks to the access to free updates you can guarantee the latest, the safest and the fastest versions of PrestaShow modules.
Using our HelpDesk support panel helpdesk.prestashow.pl, we guarantee our response in no more than 72 hours. At HelpDesk, you will receive technical and substantive support related to PrestaShow modules. Amendments to the reported comments you update with a 1-click *
* Technical support at HelpDesk includes repairs of our modules and help with usage. Support do not guarantee free programming support in your store / on your server. Technical and programming tasks in your store (if needed) we can price and it will be an additional cost.
Our module has a convenient 1-click update system. In the Back-office our modules inform about the updates availability. With 1-click you will update the module in your store to the latest version.
By using the updates, you get regular access to patches, improvements and new features.
You can use the free help in installing the modules at any time.
helpdesk.prestashow.pl panel is available directly in the module. HelpDesk provide you technical support related to the usafge of our modules. We guarantee response time <72 hours. Reported wishes, corrections and news * you will update to your store with a 1-click update.
* We reserved rights to implement only selected wishes.
If your support expires, you can extend it at any time by purchasing one of the available packages. The purchase of the package will automatically activate and extend your access to the HelpDesk and to Updates in modules installed in your store.