PrestaShow HelpDesk

At PrestaShow, we provide programming support for online stores.

If you are not our customer, please send an inquiry through the contact page.

Get access to HelpDesk by purchasing any module or service. HelpDesk is a panel that facilitates communication, where you can report problems and suggestions about our products or order and settle programming work on your store and server.

  1. Create a request on HelpDesk
  2. Discuss and price the work in advance
  3. Acceptance
  4. Implementation

We provide support in Polish and English

PrestaShow Premium Support

Premium Support is a guarantee of constant availability of our development team. Take advantage of daily technical and programming support for the most difficult tasks related to modifications of the store, template and modules, implementation of new features, implementation of integrations and optimization and updating of store components.

  • Dedicated technical supervisor and programmer
  • Protection against failures and sales downtime
  • Convenient online software for task communication and billing
  • Hotline
  • Live chat with the team
  • Programming work billed on an hourly basis

For more details - contact us

PrestaShow Hosting Pro

Your store on our servers is a guarantee of stable, efficient and secure operation in an optimized Cloud Linux + Plesk server environment. We support all modern technological solutions, including Docker, Git, PHP 7 and 8 and others.
Along with the server, you get administrator support with priority response time.

  • Daily file and database backup - encrypted on external servers
  • Plesk panel for server management
  • Complete server care - you don't have to do anything to make your server work properly

For more details - contact us

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