Constant technical support and access to modules updates
Works with PrestaShop: 1.5 1.6 1.7
We guarantee the correct operation of our modules. The purchased module includes a 3-month warranty in the form of access to fast technical support and access to module updates. In case of problems or questions you will be able to take advantage of quick help, and issued corrections and improvements will enter the store with one click.
You can extend access to updates and fast technical support at any time. Discuss, report bugs and suggestions or simply update the modules to the latest versions. Ensure access to updates and the safest versions of purchased modules. The purchase of this product will extend from the date of purchase the period of access to hlepdesk.prestashow.pl and the 1-click update for the time resulting from the purchased option.
ACCESS TO SUPPORT AND 1-CLICK UPDATES INCLUDES ALL MODULES PURCHASED IN OUR STORE ON YOUR ACCOUNT.
PrestaShow modules have a convenient system of automatic 1-click updates. With one click you will update modules directly in your store. The module informs about a new version. Directly in the module you will learn about the changes (changelog) introduced by the new version. It is worth using the updates - they introduce corrections and new features. Thanks to the access to free updates you can guarantee the latest, the safest and the fastest versions of PrestaShow modules.
Using our HelpDesk support panel helpdesk.prestashow.pl, we guarantee our response in no more than 72 hours. At HelpDesk, you will receive technical and substantive support related to PrestaShow modules. Amendments to the reported comments you update with a 1-click *
* Technical support at HelpDesk includes repairs of our modules and help with usage. Support do not guarantee free programming support in your store / on your server. Technical and programming tasks in your store (if needed) we can price and it will be an additional cost.
Our modules has a ease-to-use system of automatic 1-click updates. With 1-click you will update our modules directly in your store. Our modules inform about the appearance of the new version and inform you about the changes introduced by the new version. It is good to use updates - they introduce patches and new features for free.
Using our helpdesk.prestashow.pl support panel you got guaranteed that we response at your ticket in 72 hours. HelpDesk will provide you technical support. Questions and reported bugs you will get with a 1-click update.
Access to support and updates are optional. You do not need to activate additional support to use our modules - purchased module you can use in one store without any time limits. If your support period expires, you can extend it at any time by purchasing one of the available packages: SUPPORT & UPDATE PACKAGES. Purchase of the package will automatically activate on your account and extend your access to the Updates in purchased modules and HelpDesk.